FAQs - Joomla Extensions

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Log in to your account and visit the Downloads section.

All payments are processed securely via PayPal.

No. We do not store any credit card details.

All payment information is handled directly by PayPal / Stripe.

If PayPal does not work for you, please email us.

We will provide a secure payment link where you can complete your purchase using a credit or debit card.

This is mostly a one-time purchase.

Renewal for updates and support is optional. No automatic charges.

For recurring payments, the billing period (monthly or yearly) is clearly displayed before you complete the payment.

You receive 1 year of support and updates, including all product releases during that period.

Support covers installation, setup configuration, and fixing of any product-related issues.

You can continue using the product as long as it remains compatible with your website and Joomla version.

Renewal is only required if you want to continue receiving updates and support. It's your choice.

Yes. We offer exclusive renewal discounts for our existing customers.

Renewal discounts:

• Early renewal: 60% discount
• After expiry (existing customer): 20% discount

Example (based on a $30 product price):

• Early renewal: $30 → $12
• After expiry: $30 → $24

Renewing early ensures the best value and uninterrupted access to updates and support.

You may use the product on unlimited websites.

Support is provided for one domain. Additional support is available as a paid service.

Due to the digital nature of the product, refunds are generally not provided.

However, if you experience a technical issue, we will first work with you to resolve it. If we are unable to make the product work as intended, a refund will be issued.

We usually respond very quickly - often within minutes.

If not immediate, you can expect a response within a few hours.

Please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it..

Or submit our support / inquiry form.